Privacy Policy and Data Protection for HomyLine Store

At HomyLine Store, we are committed to protecting the privacy of your personal data and affirm that our handling of it is subject to the highest standards of confidentiality and transparency, in compliance with the personal data protection regulations applicable in the Kingdom of Saudi Arabia (KSA).

First: Collection and Use of Personal Information

We collect your personal information to help us provide our services and products to you in a better way. This information is classified into:

1. Types of Data We Collect:

• Registration and Account Data: Full name, email address, mobile phone number, encrypted password.
• Purchase and Transaction Data: Order details, purchase history, amounts paid and refunded.
• Shipping and Delivery Data: Delivery addresses (city, district, street), geographical location (optional).
• Payment Data (Non-Stored): Credit card or payment information securely and directly processed by accredited payment service providers (such as banks and licensed financial entities). The Store does not store full card numbers.
• Technical Data: IP addresses, browser type, operating system, website browsing data, and user behavior.

2. Main Purposes for Data Use:

• Order Fulfillment: Processing purchase orders, issuing invoices, shipping products, and delivering them to the customer.
• Customer Communication: Sending order status updates, responding to inquiries and complaints.
• Improvement and Development: Analyzing user behavior to enhance the store's design and develop displayed products and services.
• Marketing and Advertisements: Sending newsletters and promotional offers (if the customer agrees to receive them).
• Security and Compliance: Detecting fraud attempts, protecting the store and its systems, and complying with the legal and regulatory requirements in KSA.

Second: Data Protection and Confidentiality

1- Confidentiality Commitment: HomyLine Store commits to keeping all user data strictly confidential and not disclosing it to third parties except in cases stipulated in this policy or under a binding judicial or regulatory order.

2- Security Measures: The Store takes all necessary security measures and procedures to protect data from unauthorized access, modification, or disclosure, including encrypting communications using SSL/TLS protocol and storing password data in an encrypted manner.

3- Service Providers (Third Parties): The Customer agrees that the Store may share some essential data with third parties to provide services (such as shipping companies, payment processors, and analytics providers). The Store requires these parties to handle the data with strict confidentiality and protection.

4- Data Retention: Personal data is retained for as long as necessary to achieve the purposes outlined in this policy or to comply with legal requirements.

Third: User Rights

As a customer, you have the right to exercise your rights regarding your personal data in accordance with applicable regulations. These rights include:

1- Right of Access: You have the right to request access to the personal data we hold about you and to obtain a copy thereof.

2- Right to Rectification: You have the right to request the correction or updating of inaccurate or incomplete personal data related to you.

3- Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or processing of your personal data at any time (provided this does not conflict with our legal obligations or contractual requirements).

4- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data from the store's records, unless there is a legal or regulatory justification for retaining it.

How to Exercise Rights: These rights can be exercised by contacting the store's management through the official communication channels specified on the "Contact Us" page.

Fourth: Policy Updates

HomyLine Store reserves the right to update this Privacy Policy from time to time. Any modifications will be posted on this page. Your continued use of the store after the publication of modifications signifies your acceptance of the updated policy.

Last Updated Date: December 6, 2025